MEF Privacy policy

1. Collection of your Personal Information

Any personal information that is collected from you by MEF, is gathered to meet very specific business needs. We only collect information about you that we need to process your application, deliver your services, manage your account and to satisfy any legal requirements.

Some personal information, for example your name, company name, email address and telephone number, is used should we need to make contact with you.


We may use this information when we:

  • have important information about changes to our terms and conditions;

  • are offering new products or services; or

  • have planned maintenance or changes to the environment, which may affect you

There are many aspects of the site which can be viewed without providing personal information, however, for access to future MEF customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password or provide sensitive information in the recovery of your lost password.

2. Sharing of your Personal Information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. MEF takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

3. Use of your Personal Information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to: browser type, version and language, operating system, pages viewed while browsing the site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we may use the information for these new purposes only. Data collected from the time of the policy change will adhere to our updated practices.

4. Changes to this Privacy Policy

MEF reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the site.

5. Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. MEF reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

6. Contacting us

If you require more information or have any questions in relation to this policy, or the way in which we manage your personal information, please send your enquiry to [email protected]